PHLPost or J&T, Your Call

You can choose your courier at checkout: PHLPost Registered Mail or J&T Express. Both come with trackable shipping. That’s the whole idea behind our PH shipping options.

We never send anything without tracking, so it’s tracked parcel delivery every time. Below, each option gets its own section.

Why Our PH Shipping Options Are Your Choice

How Checkout Works

Add your items to the cart and go to checkout. That’s where you choose your courier. Pick PHLPost Registered Mail or J&T Express. We ship with the one you picked.

The choice stays yours. You pick your courier and we don’t decide for you. Once your parcel leaves us, delivery follows that courier’s schedule.

Is PHLPost Registered Mail Worth the Wait?

Registered Mail

PHLPost Registered Mail is the tracked service of the Philippine Postal Corporation. From the time it’s accepted until it’s delivered, PHLPost records your parcel.

If a registered parcel is lost or damaged, PHLPost pays indemnity under its own rules. That’s compensation. Honestly, it’s the best thing about this option.

We’ve been using PHLPost for all our international orders. So far, none of them got lost. So why not give it a try? That’s our own experience and not a guarantee for your parcel.

Here’s the catch: We don’t set the delivery time and we can’t promise one. PHLPost only publishes estimates, which you’ll see below. It can run slower than a private courier. Parcels are capped at 2 kg.

According to PHLPost’s Website

PHLPost’s Delivery Days

These are PHLPost’s delivery times and not ours. We don’t set them and we don’t promise them. Everything in the table below comes from PHLPost’s own Postal Office Delivery Lead Time page.

The table shows what PHLPost lists for its Track Mail, Registered Mail and Parcel Post service. Registered Mail orders fall under this one. All times are in working days.

PHLPost adds a note to its table: “Except for flight cancellations.” Their page also doesn’t explain what each destination means. So we can’t tell you which row your address falls under. Please ask PHLPost directly. They also list the same label on two rows. We copied it exactly as published.

Again, these are PHLPost’s numbers according to their own website. They are not our promise. We last checked their page on October 26, 2026. Please check PHLPost’s lead time page for the latest since they can change.

Delivery Days by Their Own Word

J&T Express

J&T Express is a private courier that offers tracked parcel delivery. You get a tracking number and you can follow your parcel online. We hand your parcel to J&T. They take it from there.

elow are the delivery days J&T claims on their shipping days page. These are J&T’s numbers and not our promise. We ship from Metro Manila so this is the row that applies to you.

J&T says the day your parcel is sent isn’t counted. For Palawan their lead time is the days above plus 15 more. Please check J&T’s shipping days page for the latest since they can change. Orders over 2 kg ship with J&T because Registered Mail stops at that weight.

Does J&T Reach Your Area?

Check Before You Order

To be honest we’ve been in the same kind business for more than two decades. That’s why we have direct access to J&T’s Store Schedule of Operations. To keep things transparent we’re giving you the direct link for your reference.

The file has multiple tabs and each one covers a different area. Open the tab for your area and check if it’s serviceable. The store schedule also lists each branch’s open and cut-off times and the direct contact number. (thank me later 😉)

If your area isn’t serviceable please choose PHLPost Registered Mail. We can’t ship with J&T to areas they don’t serve. This file isn’t ours and it can change, so checking it is on you and not us.

Check Before You Pay

Pros and Cons

Both options give you tracked parcel delivery. You choose your courier before you pay. This table shows what each one gives you and where it falls short.

These details can change. Please check each courier’s official website for the latest. Keeping up with changes is on you, not us.

Tracking Is in Your Hands Once It Ships

Following Your Parcel

Every parcel ships with a tracking number. Use it on that courier’s own tracking page.

The PHLPost registered service is tracked at PHLPost Tracking Portal. J&T parcels are tracked on the J&T Track & Trace website or app.

Tracking can pause for a day or two between scans. Check again before you worry.

Who to Call When Your Parcel Is Late

Who to Contact

Late or stuck? With any of our PH shipping options, the courier is who you talk to. They hold your parcel and they can see where it is.

Here are their customer service details. Beware of fake courier Facebook pages.

These details can change. Please check each courier’s official website for the latest. Keeping up with changes is on you, not us.

Typhoons and Floods Are Not Ours to Fix

Beyond Our Control

We live in a tropical country. Typhoons come often and floods follow. Once a courier has your parcel, storms, floods, closed roads and cancelled trips can slow it down. None of that is in our hands.

Here’s how shipping works on our end. A typhoon somewhere else in the Philippines doesn’t stop us. But if a typhoon hits the Metro, we will not ship. Floods count too. Even after the typhoon passes we will not ship while floods block our way. It’s not possible. Shipping resumes once it’s safe.

We also don’t ship on weekends and holidays. Shipping runs Monday to Friday except holidays. If that changes we’ll post it on our La Lune Papier Facebook page.

Please Don’t Order If You Can’t Agree with This

By ordering from our website you agree to our PH shipping options and everything on this page. You choose your courier at checkout. Delays after handover are for the courier to sort out.

We don’t tolerate harassment over shipment delays. They’re out of our control. If you don’t agree with this policy, please don’t order from our website.

Returns and refunds have their own entry.